Self Service
Standard
Professional
Enterprise
Agreement Basics
Monthly Account Minimum
Self Service $10
Standard $500
Professional $1,000
Enterprise $5,000
Terms of Service
Self Service AP Standard ToS
Standard AP Standard ToS
Professional AP Standard ToS
(edits allowed)
Enterprise Client's ToS allowed
Contract Term
Self Service
Standard Monthly
Professional Annual
Enterprise Annual
Form of Payment
Self Service Credit Card
Standard Credit Card
Professional Credit card, check, or ACH
Enterprise Credit card, check, or ACH
Payment Terms
Self Service Pre-fill
Standard Auto-billed Monthly
Professional Optional Net 30
Enterprise Client's Standard Term
Invoicing
Self Service
Standard Email
Professional Email
Enterprise Client's Supplier Portal or Mail Allowed
Onboarding & Support
Client Success Manager
Self Service
Standard
Professional
Enterprise
Basic Set Up
Self Service
Standard
Professional
Enterprise
Included Initial Custom Config, Time
Self Service
Standard 2 Hours
Professional 4 Hours
Enterprise 8 Hours
Basic Support:
Email, Chat, Knowledge Base, Newsletters, Technical Alerts, Webinars
Self Service
Standard
Professional
Enterprise
Inbound Phone Support
Self Service
Standard
Professional
Enterprise
Tech Support Response Priority Show Details * Professional Services include any configurations we make on behalf of clients, at their request.
Self Service Lowest
Standard Standard
Professional Expedited
Enterprise First Priority
Project Planning & Business Reviews
Onboarding & Project Planning
Self Service
Standard
Professional
Enterprise
Onboarding & Project Planning
Self Service
Standard
Professional Biannual
Enterprise Quarterly
Onsite Visits
Self Service
Standard
Professional
Enterprise
Ongoing Training
Self Service
Standard
Professional Biannual
Enterprise Quarterly
Professional Services Show Details * Professional Services include any configurations we make on behalf of clients, at their request.
Self Service
Standard Billed Hourly
Professional Billed Hourly
Enterprise Included
Custom ProjectsShow Details * Custom Projects are definied by SoWs, and including any custom integrations, or other development work requested by our clients.
Self Service
Standard
Professional Billed per Project
Enterprise 8 Hours per Quarter