Account plans define our working relationship.

We have multiple account plans to cover the needs of our primary customer types ranging from Pay As You Go/DIY to full service enterprise clients. The product feature set is the same no matter which plan you choose.

Pay As You Go Sign Up
Professional Contact Sales
Enterprise Contact Sales
Agreement Basics
Monthly
Account Minimum
Pay As You Go $10
Professional $1,000
Enterprise $5,000
Committed
Volume Discounts
Pay As You Go
Professional
Enterprise
Terms of Service
Pay As You Go AP Standard ToS
Professional AP Standard ToS
(edits allowed)
Enterprise Client's ToS allowed
SLA
Pay As You Go
Professional
Enterprise
Contract Term
Pay As You Go
Professional Annual
Enterprise Annual
Form of Payment
Pay As You Go Credit Card
Professional ACH
Enterprise ACH
Payment Terms
Pay As You Go Pre-fill
Professional Auto-billed monthly
Enterprise Client's Standard Term
Invoicing
Pay As You Go
Professional Email
Enterprise Client's Supplier Portal or Mail Allowed
Risk Assessments
Pay As You Go
Professional
Enterprise Allowed
Onboarding & Support
Client Success Manager
Pay As You Go
Professional
Enterprise
Basic Set Up
Pay As You Go
Professional
Enterprise
Included Initial
Custom Config, Time
Pay As You Go
Professional 4 Hours
Enterprise 8 Hours
Basic Support:
Email, Chat, Knowledge Base, Newsletters, Technical Alerts, Webinars
Pay As You Go
Professional
Enterprise
Inbound Phone Support
Pay As You Go
Professional
Enterprise
Tech Support
Response Priority Show Details * Professional Services include any configurations we make on behalf of clients, at their request.
Pay As You Go Lowest
Professional Expedited
Enterprise First Priority
Project Planning & Business Reviews
Onboarding & Project Planning
Pay As You Go
Professional
Enterprise
Onboarding & Project Planning
Pay As You Go
Professional Biannual
Enterprise Quarterly
Onsite Visits
Pay As You Go
Professional
Enterprise
Ongoing Training
Pay As You Go
Professional Biannual
Enterprise Quarterly
Professional Services Show Details * Professional Services include any configurations we make on behalf of clients, at their request.
Pay As You Go
Professional Billed Hourly
Enterprise Included
Custom ProjectsShow Details * Custom Projects are definied by SoWs, and including any custom integrations, or other development work requested by our clients.
Pay As You Go
Professional Billed per Project
Enterprise 8 Hours per Quarter