XenCALL Integration

PRICING

Standard Transactional Pricing

VERSION

1.1.0

ADDITIONAL INFO

XenCALL Website

Overview

Call center software that predicts which lead is most likely to close and which agent is most likely to close it.

Appended Fields

XenCALL will append the following data to your lead.

Appended FieldDescription
Outcome
Integration outcome (success, failure, or error)
Reason
If outcome is error, the error reason
Lead Id
XenCALL assigned lead_id

Fields

The following fields are used by this integration and automatically added to your flow when missing.

FieldDescription
Email
Recipient email address
First Name
Recipient first name
Last Name
Recipient last name
Phone 1
Required fieldXenCALL needs this data to function.
Recipient primary phone
Phone 2
Recipient secondary phone
Address 1
Recipient address
City
Recipient state
State
Recipient state
Country
Recipient country
Postal Code
Recipient postal code

Custom Input Variables

The following are configuration options (typically not collected with lead data).

VariableDescription
Send ProviderRecipient Provider
Send Submission UrlClient-Specific URL
Send Lead DateThe submission.timestamp of the lead. This can be adjusted with Submission Timeshift
Send Submission TimeshiftThe number of minutes in the future to shift the submission timestamp
Send Duplicate BusterEnable the duplicate busting option in XenCALL.
Send Custom XenCALL supports up to 50 custom fields with the format lead[0][Custom_1]
Timeout SecondsProduce an "error" outcome if the server fails to respond within this number of seconds (default: 360)