Contact Center Compliance (dnc.com) Integration
DNC Scrub
PRICING
Standard Transactional Pricing
VERSION
2.3.0
ADDITIONAL INFO
Overview
DNCScrub leverages consumer contact information enabling better adherence to the TCPA and DNC regulations.
Appended Fields
Contact Center Compliance (dnc.com) will append the following data to your lead.
| Appended Field | Description |
|---|---|
Outcome | Integration outcome (success, failure, or error) |
Reason | If outcome is error or failure, the error reason(s) |
Ebr Expiration Date | The date the Existing Business Relationship (EBR) expires. |
National Dnc Details | National (Country) YYYY-MM-DD (Country is USA or CAN and YYYY-MM-DD is the date the phone number was added to the National database). |
State Dnc Details | State (Abbrev) YYYY-MM-DD (the two letter state abbreviation and the date the phone number was added to the State database) |
Tps Dnc Details | TPS DNC details |
Wireless Details | This will be W if the number is Wireless |
Phone Region | The 2-letter postal abbrev of the US state or territory or Canadian province corresponding to this phone number |
Phone Country | The 2-letter ISO 3166-1 code for the country corresponding to the number’s area code |
Phone Rate Center | The geographic region (usually the city) served by the rate center associated with the area code and prefix of the phone number |
Carrier Ocn | A four-character state or regional Operating Company Number (OCN) |
Carrier Type | The type of carrier or service provider |
Carrier Name | The company name of the carrier or service provider for this phone number |
Phone Reassigned Area Code | The new 3-digit area code that should be used in place of the area code of the phone number |
Phone Timezone Name | Phone Time Zone name |
Phone Timezone Utc Offset Minutes | Time Zone UTC (GMT) Offset |
Phone Observes Dst | Daylight Savings Times (DST) observance |
Phone Weekday Calling Window | The calling window on Weekdays (Monday-Friday) |
Phone Saturday Calling Window | The calling window on Saturdays |
Phone Sunday Calling Window | The calling window on Sundays |
Phone Current Utc Offset Minutes | A signed integer of the number of minutes to add to current UTC (GMT) time to obtain the current time at the phone number’s location |
Phone Do Not Call Today | This is false on days where the state for the phone number has a holiday or a state of emergency declaration, otherwise it is true |
Calling Restrictions Code | This indicates if there are any calling time restrictions at the time of the scrub for the phone number |
Calling Restriction Details | The Meaning of the number returned as calling_restrictions_code |
Fields
The following fields are used by this integration and automatically added to your flow when missing.
| Field | Description |
|---|---|
Phone 1 Required fieldContact Center Compliance (dnc.com) needs this data to function. | The phone number to be scrubbed(Only US North American Numbering Plan phone numbers are supported), defaults to the lead's "Phone 1" field. |
Custom Input Variables
The following are configuration options (typically not collected with lead data).
| Variable | Description |
|---|---|
| Login Id | The Login Id that provides API access to your DNCScrub account |
| Proj Id | The Project Id to scrub against the default Campaign of a specific DNCScrub Project. |
| Campaign Id | Campaign Id to scrub-in. If specified, proj_id may be omitted. If omitted and proj_id is specified, the default Campaign of proj_id will be assumed. If both are omitted, the Default Campaign of the Master Project |
| Timeout Seconds | Produce an "error" outcome if the server fails to respond within this number of seconds (default: 360) |