Compliance checklist for one-to-one consent management
In our webinar “Lead-Gen 2.0: A detailed compliance checklist for 1:1 consent management,” Benjamin Farrar, our Director of Privacy, Security, & Compliance, discussed significant changes sweeping across the lead generation industry with Brett and Scott…
How strategic partnerships help you navigate risks and maximize rewards
In our recent webinar, “Partnering for success: Navigating risk and reward in lead gen”, expert speakers Michael Peronto, Director of Professional Services at ActiveProspect, and Dan Lilly, Compliance Officer at Excel, delved into the impending…
A complete guide to call center compliance
Call centers play a pivotal role in many businesses, offering customer service, sales, and technical support. Yet, they operate within a framework of regulations designed to shield consumers from unsolicited calls and automated messages. This…
Exploring the interaction between CMS and TCPA one-to-one consent requirements
In the recent webinar “Harmonized Compliance: Consent Strategies for CMS Medicare and TCPA”, our Director of Privacy, Security, and Compliance, Benjamin Farrar delves into the complexities inherent in the new Federal Communications Commission’s (FCC) one-to-one…
How to enhance compliance & customer engagement in live chat interactions
In our recent webinar “Prioritize notice & consent with innovative chat & text solutions,” our Director of Professional Services, Michael Peronto, and our Director of Privacy, Security, and Compliance, Benjamin Farrar, had the chance to…