June 27th: Snapshot Storage Reliability Update

As you may know, every TrustedForm Certified Lead comes with a real html snapshot of the site as the user saw it. In order to safeguard these snapshots, we’re transitioning to Amazon’s S3 service as our storage backend. Snapshots will now be backed by Amazon’s 99.999999999% durability SLA.

When will the update occur?

The new script will become active on Wednesday 6/27 at 9PM central time. All vendors using the script to provide certified leads will automatically start using the updated script at that time.

What do vendors need to do?

No changes need to be made to script tags that are already in place, this update is entirely transparent to Vendors.

Vendors wishing to test our new storage backend before it goes live can use the script tag below, which serves the script in our “next” environment. This environment contains all the updates that will be released on 6/27.

You can find the TrustedForm script here: http://support.trustedform.com/kb/javascript/how-to-set-up-the-javascript-in-a-form

Vendors should only use the next script tag on live offer forms in order to facilitate testing. Once the release is done, the staging script will be unfrozen and we will once again be making changes which could break offer forms that are using it.

Problems? Questions? Concerns?

Vendors testing the script update in our next environment are encouraged to contact us if they notice anything out of the ordinary. Also, we’re always here to answer questions or address concerns. Stop by our support portal and start a discussion.