Ensure seamless performance with dedicated help resources
Select your support plan for expert assistance, priority support, and technical guidance tailored to your needs.
CONCIERGE
$499/mo*
Help center support and developers portal
12-hour email support response time
Customer Success team email access
Live chat
SILVER
$999/mo*
Help Center: Support & Developers Portal
8-hour email support response time
Access to a dedicated Customer Success Manager
Live chat with initial 15 minute response time **
20% savings on Professional Services offering
MOST POPULAR
GOLD
$1,499/mo*
Help Center: Support & Developers Portal
4-hour email support response time
Extended email support hours 5 am - 7 pm CST
Access to a dedicated Customer Success Manager
Live chat with less than 5 minute response time **
25% savings on Professional Services offering
Quarterly business reviews
PLATINUM
$2,999/mo*
Help Center: Support & Developers Portal
2-hour email support response time
Follow the sun email support hours 3 am - 7 pm CST
Designated Senior Client Success Manager and designated Technical Account Manager with Slack channel
Live chat with less than 5 minute response time **
25% savings on Professional Services offering
Quarterly advisory meetings with industry group leader
Dedicated Technical Account Manager
Annual technical system audit report by Support/Engineer Team
Workflow review with Solution Architect
* 12-month agreement is required; monthly billing available for contracted customers.
** Response time based on business hours with email and chat support available Monday to Friday 8 am - 5 pm CT, weekends and US holidays excluded.
Looking for one-time expert support?
Access a Support Engineer during business hours for scheduled requests including training, custom technical requests, and anything listed to the right.
PROFESSIONAL SERVICES
$250/hr
(one hour minimum)
LeadConduit flow & sources management
Importing batch files
Meta Lead Ads set up into LeadConduit & LeadsBridge
TrustedForm reports creation
Script implementation
TrustedForm Certificate retaining via API
Functions & filters management
Manual leads synchronization
LeadsBridge bridge creation