How strategic partnerships help you navigate risks and maximize rewards
In our recent webinar, “Partnering for success: Navigating risk and reward in lead gen”, expert speakers Michael Peronto, Director of Professional Services at ActiveProspect, and Dan Lilly, Compliance Officer at Excel, delved into the impending…
A complete guide to call center compliance
Call centers play a pivotal role in many businesses, offering customer service, sales, and technical support. Yet, they operate within a framework of regulations designed to shield consumers from unsolicited calls and automated messages. This…
Exploring the interaction between CMS and TCPA one-to-one consent requirements
In the recent webinar “Harmonized Compliance: Consent Strategies for CMS Medicare and TCPA”, our Director of Privacy, Security, and Compliance, Benjamin Farrar delves into the complexities inherent in the new Federal Communications Commission’s (FCC) one-to-one…
How to enhance compliance & customer engagement in live chat interactions
In our recent webinar “Prioritize notice & consent with innovative chat & text solutions,” our Director of Professional Services, Michael Peronto, and our Director of Privacy, Security, and Compliance, Benjamin Farrar, had the chance to…
Lead generation & lead management automation guide for marketers
In the fast-paced world of online lead generation, it’s crucial for marketers to have effective digital marketing strategies in place in order to drive business success and growth. Understanding the nuances of lead capture automation,…