The recAP
Compliance
Call center laws and regulations in 2026: A practical compliance guide
TL;DR Overview This guide is for call center managers, operations leaders, QA leaders, and compliance officers at U.S.-based businesses that run or oversee inbound and outbound calling. If you are responsible for helping keep agents,…
TCPA compliance solutions: A practical guide to ActiveProspect’s products
TL;DR Overview This guide is for marketers, lead buyers, lead sellers, performance marketing teams, and compliance-minded revenue teams looking for a complete TCPA compliance solution. Maybe you already know the TrustedForm name, but you are…
TCPA class action lawsuits explode: 2025 on track to shatter records
TL;DR Overview TCPA compliance is no longer optional. The businesses that win in 2025 are the ones that verify consent, control their data, and audit everything before hitting “call” or “send.” The message for businesses…
Mortgage TCPA compliance checklist: A guide to TCPA compliance for the mortgage industry
TL;DR Overview The Telephone Consumer Protection Act (TCPA) regulates how businesses communicate with consumers by phone, text, and fax. For mortgage companies, where lead generation and outbound outreach are core to growth, compliance isn’t optional.…
The top 10 FCC TCPA questions and answers for lead gen businesses
TL;DR Overview Businesses rely heavily on communication technologies, including websites, telephone dialing technologies, and text messaging, to reach customers. However, these channels must operate within the legal telemarketing framework set by the Telephone Consumer Protection…