The recAP
Compliance
The future of CMS & TPMO data-sharing consent
Our recent webinar, “The compliance blueprint: Preparing for TCPA and CMS updates in the digital age,” featured a deep dive into the evolving regulatory landscape of the Telephone Consumer Protection Act (TCPA) and the Centers…
How to enhance compliance & customer engagement in live chat interactions
In our recent webinar “Prioritize notice & consent with innovative chat & text solutions,” our Director of Professional Services, Michael Peronto, and our Director of Privacy, Security, and Compliance, Benjamin Farrar, had the chance to…
Exploring the FCC regulations around robocalls technologies
Overview After the Federal Communications Commission (FCC) updated the Telephone Consumer Protection Act (TCPA) in December 2023 to close the “lead generator loophole,” many in the lead-gen ecosystem were left with more questions than answers.…
Trust, but verify: The importance of auditing to gain compliance
As we navigate the rule changes that will impact the consent requirements surrounding the Telephone Consumer Protection Act (TCPA), support and guidance are paramount for businesses. To extend a helping hand in these uncertain times,…
How to prepare your CRM for one-to-one consent
In an illuminating discussion during ActiveProspect’s latest FCC webinar “Scenarios & solutions: Preparing your CRM for 1:1 consent” our Director of Privacy, Security, and Compliance, Benjamin Farrar, and our Director of Professional Services, Michael Peronto,…