Category: Compliance
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How to enhance compliance & customer engagement in live chat interactions
In our recent webinar “Prioritize notice & consent with innovative chat & text solutions,” our Director of Professional Services, Michael Peronto, and our Director of Privacy, Security, and Compliance, Benjamin Farrar, had the chance to…
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TCPA SMS compliance checklist: The ultimate guide
In today’s digital age, businesses leverage text messaging as a powerful tool for communication and marketing. However, with this power comes the responsibility to adhere to legal regulations, notably the Telephone Consumer Protection Act (TCPA).…
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Trust, but verify: The importance of auditing to gain compliance
As we navigate the rule changes that will impact the consent requirements surrounding the Telephone Consumer Protection Act (TCPA), support and guidance are paramount for businesses. To extend a helping hand in these uncertain times,…
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The complete guide to the Telemarketing Sales Rule (TSR)
In the dynamic realm of lead generation and acquisition, maintaining compliance with regulations is a critical aspect of operational success and legal safety. Every professional in this industry is well-versed in Telephone Consumer Protection Act…
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The complete TCPA express written consent checklist
In the world of digital marketing, talking to your customers is key. But with great power comes great responsibility. You have to follow a number of rules to make sure you’re communicating with your customers…