
How to implement a successful call transfer strategy
When a consumer is ready to act, speed matters. Whether it’s a pressing need or an impulsive desire, if there’s friction in the buying process, they’ll move on fast. That’s why having a streamlined, well-structured…
by
Andrew Bailey
on

Best practices for mitigating call transfer risk
In our first article dedicated to call transfer strategies, we discussed how call transfers can be an efficient way to allocate resources, only connect with interested leads, and improve ROI. Call transfers are an important…
by
Andrew Bailey
on