Category: FCC
Understanding how the latest FCC call center regulations are affecting businesses
In the latest episode of our FCC webinar series, “FCC Curveballs: TCPA compliance strategies for call centers,” our Director of Privacy, Security, and Compliance, Benjamin Farrar, had the opportunity to sit down with Isaac Shloss,…
The top 10 FCC TCPA questions and answers for lead-gen businesses
In the digital age, businesses rely heavily on communication technologies including websites, telephone call dialing technologies, and text messaging to reach customers. However, these channels must operate within the legal telemarketing framework set by the…
FCC Lead Generation Ruling: A guide for lead buyers and publishers
If you’re a part of the bubbling, high-stakes marketplace for leads, the recent turn of events at the Federal Communications Commission (FCC) should be firmly on your radar. The FCC’s amendments to the Telephone Consumer…
Unpacking the new FCC TCPA revocation of consent rule
In our latest webinar “Don’t panic, prepare: Navigating the undefined world of robocalls and robotexts”, we delved into the evolving landscape of call center technology with attorney Puja Amin, Partner at Troutman Amin, LLP and…
Exploring the FCC’s TCPA updates with Puja Amin and Tammy Glover Fowler
Overview After the Federal Communications Commission (FCC) updated the Telephone Consumer Protection Act (TCPA) in December 2023 to close the “lead generator loophole,” many in the lead-gen ecosystem were left with more questions than answers.…