LEADCONDUIT INTEGRATION
Five9 | Add to List
Provider of Cloud Contact Center Software for the enterprise contact center market.
SPECIFICATION
Fields & configuration
The exact fields LeadConduit uses, appends, and the configuration options available for this integration.
Appended Fields
Five9 will append the following data to your lead.
| Appended Field | Description |
|---|---|
Outcome | The outcome of the post |
Reason | If the outcome was not success, this is the reason |
Fields
The following fields are used by this integration and automatically added to your flow when missing.
| Field | Description |
|---|---|
First Name | First name |
Last Name | Last name |
Email | Email address |
Phone 1 Required fieldFive9 needs this data to function. | Phone number |
Address 1 | Street address |
City | City |
State | State |
Postal Code | Postal or zip code |
Custom Input Variables
The following are configuration options (typically not collected with lead data).
| Variable | Description |
|---|---|
| Five9 Domain | Five9 domain |
| Five9 List | Five9 list name |
| Five9 Key | Five9 key (to send more than one, enter a comma-separated list) |
| Five9 Custom | |
| Timeout Seconds | Produce an "error" outcome if the server fails to respond within this number of seconds (default: 360) |
GETTING STARTED
Add Five9 in three steps
Add the integration
Find Five9 in your LeadConduit flow and add it as a step, no IT or code required.
Map your fields
Match your lead data to Five9's fields. Required fields are added to your flow automatically when missing.
Route & go live
Match your lead data to Five9's fields. Required fields are added to your flow automatically when missing.
KEEP EXPLORING
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Start routing leads with Five9
Connect Five9 to your lead flow in minutes, or tell us what else you need and we'll support it.