How to use LeadConduit for TCPA litigators scrubbing

The Telephone Consumer Protection Act (TCPA) is a federal law that oversees telemarketing calls and text messages. It sets forth stringent regulations for businesses engaging in these forms of communication, with substantial penalties for those who fail to comply. Consequently, it is essential for businesses to have a robust TCPA compliance strategy in place.

An important part of this strategy is using a TCPA litigator scrub. This article will explain what a TCPA litigator scrub is, how it works, and why it matters for companies in the financial services sector. We will also look at the benefits of ActiveProspect’s LeadConduit TCPA scrubbing solution to help reduce your TCPA risk.

Introducing LeadConduit’s TCPA scrubbing solution 

Are you generating or purchasing a large volume of leads and want to reduce your TCPA exposure? LeadConduit’s TCPA litigator scrubbing solution is designed to be your lifeline. Our user-friendly platform is your key to swiftly and accurately identifying potential TCPA litigants, keeping you on the right side of the law and out of costly TCPA litigation.

LeadConduit streamlines your lead acquisition and compliance processes to efficiently acquire customers at scale. LeadConduit’s customizable lead flows automatically enhance and filter leads in real time to ensure that the records you are delivering meet the highest of your compliance standards, prior to submission to your CRM.

Within LeadConduit, we harness the power of compliance technologies like Litigator Scrub® by Contact Center Compliance (DNC.com) to review the records submitted and flagging numbers associated with known TCPA litigants. By using a TCPA litigator scrub within your LeadConduit flows, you can filter out high-risk leads and focus on what matters most – forging strong customer connections.

Benefits of LeadConduit’s TCPA litigator scrub for financial services

Financial institutions operate within a highly regulated environment, and one of the most complex sets of regulations is the TCPA. LeadConduit’s TCPA litigator scrub helps ensure that you are in compliance with the law and mitigate the risks associated with communicating with consumers.

For financial services particularly, LeadConduit’s TCPA scrub solution offers several benefits that streamline compliance and enhance data quality:

• Real-time filtering of non-compliant leads: LeadConduit screens leads against an extensive database of TCPA complainers and litigators in real time, preventing contact with individuals who have been flagged as potential or serial litigators. This proactive approach minimizes the risk of costly lawsuits and maintains a positive brand reputation.
• Verification of consent documentation: Our solution verifies leads by cross-referencing them against Trustedform Certificates. This independent verification ensures that the proper one-to-one consent has been secured, bolstering an organization’s protection against TCPA litigators and class-action lawsuits.
• Fraud prevention and DNC list management: LeadConduit offers a thorough TCPA scrub that provides an additional layer of protection for financial institutions. It blocks leads that may be linked to fraud and cross-references them with internal DNC lists, reducing the chances of contacting individuals who have opted out of such communications.
• Performance marketing with verified contact information: Beyond TCPA compliance, LeadConduit’s litigator scrub boosts performance marketing by confirming the validity of phone numbers and email addresses. This, in turn, enhances the effectiveness of campaigns and the optimal use of marketing resources, leading to increased ROI and customer engagement.

Frequently Asked Questions about TCPA complainers, litigants, and scrub lists

What is a TCPA litigator scrub?

A TCPA litigator scrub is a service that helps you steer clear of individuals who are taking legal action under the TCPA. By using a TCPA litigator scrub, you can avoid reaching out to those who have initiated lawsuits over alleged TCPA violations, which could save you from costly legal battles and fines.

Why should your company use a TCPA litigator scrub?

For starters, it’s a proactive step in staying on the right side of TCPA regulations and steering clear of legal entanglements with litigants. By sidestepping individuals flagged on a TCPA litigator scrub list, you’re saving time, resources, and the headache of managing disputes and the costly legal actions that could follow.

What is a TCPA litigator list?

A TCPA litigator list is a curated database that contains the names, phone numbers, and other identifying details of individuals or entities who frequently file TCPA lawsuits. This list is used by businesses, particularly those involved in telemarketing or customer outreach, to identify and avoid high-risk individuals who are likely to pursue legal action related to unsolicited calls, texts, or other communications.

How does LeadConduit’s TCPA scrubbing solution work?

ActiveProspect partners with Contact Center Compliance (DNC.com) to offer their Litigator Scrub® service directly through LeadConduit.

Once you get started with LeadConduit, simply edit your LeadConduit flow, switch to the “Steps” tab and add an enhancement step.

Search for Litigator Scrub® and select “Add to flow.”

You will be asked if you want to fail and reject leads that are identified as known litigators.

Once you make your select you are finished! Since this is a marketplace enhancement there is no need to enter credentials thanks to our partnership with Contact Center Compliance. Your flow is now set up to use Litigator Scrub®.

Conclusion

LeadConduit’s TCPA litigator scrub is a powerful tool to help financial institutions navigate the ever-changing regulatory environment and protect themselves from potential legal challenges. 

By employing this robust solution, you can effectively manage the risks associated with consumer communication, ensuring TCPA compliance and building trust with your customers. 

With real-time filtering, accurate consent verification, fraud prevention, DNC list management, and enhanced performance marketing strategies, LeadConduit can help you deliver great customer experiences while protecting your business. Embrace TCPA compliance and take your marketing to the next level with LeadConduit’s comprehensive litigator scrub solution.