How to use LeadConduit for TCPA litigator scrubbing

TL;DR

• The TCPA is a federal law with heavy fines: $500 to $1,500 for every illegal call or text.
• A TCPA litigator scrub flags phone numbers tied to people who sue over these calls.
• About one-third of TCPA lawsuits come from the same repeat plaintiffs, so screening them out matters.
• LeadConduit runs the Litigator Scrub check in real time, before a lead reaches your system.
• It pairs with TrustedForm (proof of consent) and SuppressionList (your own do-not-call lists).
• The 2026 legal picture is shifting fast, so proactive screening lowers your risk of a costly suit.

The Telephone Consumer Protection Act (TCPA) is a federal law that oversees U.S. telemarketing calls and text messages. It sets forth stringent regulations for businesses engaging in these forms of communication, with substantial penalties for those who fail to comply. Consequently, it is essential for businesses to have a robust TCPA compliance strategy in place.

An important part of this strategy is using a TCPA litigator scrub. This article will explain what a TCPA litigator scrub is, how it works, and why it matters for companies in the financial services sector. We will also look at the benefits of ActiveProspect’s LeadConduit TCPA scrubbing solution to help reduce your TCPA risk.

Why businesses should use a TCPA known litigator tool

The math of a TCPA violation matters more than people realize. The law sets damages at $500 for every illegal call or text, rising to $1,500 when a court finds the conduct was willful, and there is no cap on the total (47 U.S.C. § 227). That means the damage grows with every single message.

Here is what that looks like in practice:

• 10,000 illegal calls equals $5 million at the standard rate, or $15 million if willful.
• 100,000 people in a class, one bad call each equals $50 million to $150 million in exposure.
• There is no ceiling, so the number keeps climbing with volume.

A single campaign can turn into a company-ending number. In Wakefield v. ViSalus, a jury found the company sent more than 1.8 million calls without consent, producing a verdict of about $925 million, the largest in TCPA history. The amount was later challenged in court on constitutional grounds, but the exposure was very real.

Settlements alone routinely run into the tens of millions:

• Dish Network: A $280 million judgment in 2017, later settled for $210 million, one of the largest telemarketing penalties on record.
• National Grid: $38.5 million in 2022, proof that companies well outside financial services get hit too.
• Citibank: $29.5 million to resolve TCPA claims.
• Assurance IQ: $21.875 million, with final approval in September 2024.

And the risk is not only for big brands. Many cases settle at the demand-letter stage, before a lawsuit is even filed, often for somewhere between $2,500 and $25,000. That is a bill any small business would rather never see.

TCPA complainers: Who is actually suing you?

The bigger reason to screen leads is who is doing the suing. Between 31% and 41% of TCPA cases are filed by people who have already filed TCPA lawsuits before. These are experienced, repeat plaintiffs. Some treat it as a business, and they are easy to flag if you check before you call.

The way these cases are brought multiplies the danger:

• Close to 80% of all TCPA lawsuits are filed as class actions, so one call to the wrong person can open the door to thousands of claims.
• Filing volume stays high. 2,588 TCPA lawsuits were filed between January and November 2025.
• The clock runs for years. The TCPA carries a four-year statute of limitations, so a mistake today can follow you into 2030.

TCPA compliance: The cheapest insurance you can buy

A known litigator scrubbing tool is simply the cheapest protection available. Screening a lead costs a tiny fraction of a cent. Missing one serial plaintiff can cost you tens of thousands of dollars, and sometimes far more. When you weigh a quick automated check against a class action, the choice makes itself.

Introducing LeadConduit’s TCPA scrubbing solution 

Are you generating or purchasing a large volume of leads and want to reduce your TCPA exposure? LeadConduit’s TCPA litigator scrubbing solution is designed to be your lifeline. Our user-friendly platform is your key to swiftly and accurately identifying potential TCPA litigants and staying out of potentially costly TCPA litigation.

LeadConduit streamlines your lead acquisition and compliance processes to efficiently acquire customers at scale. LeadConduit’s customizable lead flows automatically enhance and filter leads in real time to ensure that the records you are delivering meet the highest of your compliance standards, prior to submission to your CRM.

Within LeadConduit, we harness the power of compliance technologies like Litigator Scrub® by Contact Center Compliance (DNC.com) to review the records submitted and flag numbers associated with known TCPA litigants. By using a TCPA litigator scrub within your LeadConduit flows, you can filter out high-risk leads and focus on what matters most – forging strong customer connections.

Benefits of LeadConduit’s TCPA litigator scrub for financial services

Any company that calls or texts leads operates in a heavily regulated space, and the TCPA is one of the toughest sets of rules to follow. This is not just a financial services problem. Insurance, home services, education, legal intake, retail, and lead buyers of every kind face the same exposure. LeadConduit’s TCPA litigator scrub helps lower the risk of contacting known TCPA litigators, no matter what industry you are in.

For any business that runs outreach at scale, LeadConduit’s scrub offers several benefits that make compliance easier and improve the quality of your data:

• Real-time lead filtering: LeadConduit can check lead phone numbers against a large third-party database of TCPA complainers and litigators in real time. This stops contact with people already flagged as likely or repeat filers, which lowers your lawsuit risk and protects your brand.
• Proof of consent: Add TrustedForm to document, verify, and store proof of your web form leads with TrustedForm Certificates. This independent record strengthens your defense against TCPA litigators and class-action claims.
• Lead fraud detection and DNC list management: The scrub adds another layer of protection by flagging or blocking leads tied to fraud, such as bot or non-human sign-ups. Pair it with SuppressionList to check leads against your own internal do-not-call lists, so you avoid contacting people who already opted out.
• Better marketing with verified contacts: Beyond TCPA compliance, flagging the phone numbers and emails of known litigators keeps your outreach cleaner. That lowers legal risk, makes your campaigns more effective, and helps you spend your marketing budget on leads worth contacting.

FAQs about TCPA complainers, litigants, and scrub lists

What is a TCPA litigator scrub?

A TCPA litigator scrub is a service that helps you steer clear of known individuals who are taking legal actions against companies under the TCPA. By using a TCPA litigator scrub, you can avoid reaching out to those who have initiated lawsuits over alleged TCPA violations, which could save you from costly legal battles and fines.

Why should your company use a TCPA litigator scrub?

For starters, it’s a proactive step in staying on the right side of TCPA regulations and steering clear of legal entanglements with litigants. By sidestepping individuals flagged on a TCPA litigator scrub list, you’re saving time, resources, and the headache of managing disputes and the costly legal actions that could follow.

What is a TCPA litigator list?

A TCPA litigator list is a third-party database service that aggregates the names, phone numbers, and other identifying details of individuals or entities who frequently file TCPA lawsuits. This list is used by businesses, particularly those involved in telemarketing or customer outreach, to identify and avoid high-risk individuals who are likely to pursue legal action related to calls, texts, or other communications claiming they are unsolicited.

How does LeadConduit’s TCPA scrubbing solution work?

ActiveProspect partners with Contact Center Compliance (DNC.com) to offer their Litigator Scrub® service directly through LeadConduit.

Once you get started with LeadConduit, simply edit your LeadConduit flow, switch to the “Steps” tab, and add an enhancement step.

Search for Litigator Scrub® and select “Add to flow.”

You will be asked if you want to fail and reject leads that are identified as known litigators.

Once you make your selection, you are finished! Since this is a marketplace enhancement, there is no need to enter credentials thanks to our partnership with Contact Center Compliance. Your flow is now set up to use Litigator Scrub®.

TCPA litigation and small business: How is it affected?

TCPA litigation poses serious risks for small businesses, with statutory penalties of $500–$1,500 per call or text, and the potential for costly class-action lawsuits. Even unintentional mistakes, like contacting leads without valid, documented consent, can result in massive financial exposure.

Many risks stem from third-party leads, outdated outreach systems, and insufficient record-keeping. To minimize TCPA litigation risks, small businesses should verify consent, use compliant outreach tools, and closely monitor lead vendors to ensure every contact is lawful and defensible.

What are TCPA litigation trends?

TCPA litigation is evolving rapidly, and 2024 marked a shift in both regulatory enforcement and plaintiff strategy with the proposed one-to-one consent requirement. Although the proposal was shut down at the beginning of 2025, that does not mean that TCPA litigation trends are declining. On the contrary, TCPA filing volume has remained elevated, with 2,588 lawsuits filed between January and November 2025 alone.

Looking ahead to 2026, experts predict:

• A continued spike in lawsuits centered on revocation following the FCC’s new rules took effect in April.
• Continued confusion and circuit splits around whether FCC guidance is binding, especially following the ruling in the McLaughlin v. McKesson case.
• An uptick in state-level TCPA analog lawsuits, especially in jurisdictions like California and Florida, where statutory damages and attorney fee provisions are more aggressive.

In short, companies should expect more nuanced, jurisdiction-sensitive litigation. Staying ahead means not only updating consent and revocation systems but also auditing vendor practices, complaint handling, and jurisdictional exposure.

Final takeaways

LeadConduit’s TCPA litigator scrub is a powerful tool to help businesses across industries navigate the ever-changing regulatory environment and protect themselves from potential legal challenges. 

By employing this robust solution, you can effectively manage the risks associated with consumer communication, bolstering TCPA compliance and building trust with your customers. 

With real-time filtering, accurate consent verification, fraud prevention, DNC list management, and enhanced performance marketing strategies, LeadConduit can help you deliver great customer experiences while protecting your business. Embrace TCPA compliance and take your marketing to the next level with LeadConduit’s comprehensive litigator scrub solution.