Call center laws and regulations in 2026: A practical compliance guide
TL;DR Overview This guide is for call center managers, operations leaders, QA leaders, and compliance officers at U.S.-based businesses that run or oversee inbound and outbound calling. If you are responsible for helping keep agents,…
Understanding how the latest FCC call center regulations are affecting businesses
In this episode of our FCC webinar series, “FCC Curveballs: TCPA compliance strategies for call centers,” our Director of Privacy, Security, and Compliance, Benjamin Farrar, had the opportunity to sit down with Isaac Shloss, Chief…
A complete guide to call center compliance
Call centers play a pivotal role in many businesses, offering customer service, sales, and technical support. Yet, they operate within a framework of regulations designed to shield consumers from unsolicited calls and automated messages. This…
ActiveProspect Sponsors TCPA Compliance Summit
ActiveProspect is proud to sponsor and present at the TCPA Compliance Summit organized by Contact Center Compliance (DNC.com). Held in Scottsdale, Arizona on March 12-13, this event is designed to educate businesses in the latest…