LEADCONDUIT INTEGRATION
ServiceTitan CRM | Submit Lead Form
ServiceTitan has the solutions commercial and residential contractors need to maximize profits, grow their businesses, and overcome any obstacle the day may bring.
SPECIFICATION
Fields & configuration
The exact fields LeadConduit uses, appends, and the configuration options available for this integration.
Appended Fields
ServiceTitan will append the following data to your lead.
| Appended Field | Description |
|---|---|
Outcome | Integration outcome (success, failure, or error) |
Reason | If outcome is error, the error reason |
LeadId | The id of the lead entity that represents the lead form |
Type | The id of the lead entity that represents the lead form |
Title | A URI reference that identifies the problem type |
Status | A short, human-readable summary of the problem type |
TraceId | The HTTP status code generated by server |
Errors * | Internal trace ID for advanced diagnostics |
Data * | Provides more details about errors occurred, which can potentially be used for visual display |
Fields
The following fields are used by this integration and automatically added to your flow when missing.
| Field | Description |
|---|---|
First Name Required fieldServiceTitan needs this data to function. | Customer first name |
Last Name Required fieldServiceTitan needs this data to function. | Customer last name |
Email | The email of the customer |
Phone 1 | The phone number of the customer |
Address 1 | The street of the customer's address |
Address 2 | The unit of the customer's address |
City | The city of the customer's address |
State | The state of the customer's address |
Postal Code | The zip of the customer's address |
Country | The country of the customer's address |
Latitude | The latitude of the customer's address |
Longitude | The longitude of the customer's address |
Comments | Summary submitted in the form |
Custom Input Variables
The following are configuration options (typically not collected with lead data).
| Variable | Description |
|---|---|
| Timeout Seconds | Produce an "error" outcome if the server fails to respond within this number of seconds (default 360) |
| Servicetitan Custom | Custom ServiceTitan field |
GETTING STARTED
Add ServiceTitan CRM in three steps
Add the integration
Find ServiceTitan CRM in your LeadConduit flow and add it as a step, no IT or code required.
Map your fields
Match your lead data to ServiceTitan CRM's fields. Required fields are added to your flow automatically when missing.
Route & go live
Match your lead data to ServiceTitan CRM's fields. Required fields are added to your flow automatically when missing.
KEEP EXPLORING
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