The recAP
How to enhance compliance & customer engagement in live chat interactions
In our recent webinar “Prioritize notice & consent with innovative chat & text solutions,” our Director of Professional Services, Michael Peronto, and our Director of Privacy, Security, and Compliance, Benjamin Farrar, had the chance to…
Lead generation & lead management automation guide for marketers
In the fast-paced world of online lead generation, it’s crucial for marketers to have effective digital marketing strategies in place in order to drive business success and growth. Understanding the nuances of lead capture automation,…
SMS marketing do’s and don’ts with the new FCC TCPA regulations
In our recent webinar, “Actionable strategies for TCPA-compliant texting and lead gen,” our Director of Professional Services, Michael Peronto, gathered experts Kristen McCormick, Head of Marketing at Hatch, and Bryan Behan, Senior Marketing Consultant at…
TCPA SMS compliance checklist: The ultimate guide
In today’s digital age, businesses leverage text messaging as a powerful tool for communication and marketing. However, with this power comes the responsibility to adhere to legal regulations, notably the Telephone Consumer Protection Act (TCPA).…
Exploring the FCC regulations around robocalls technologies
Overview After the Federal Communications Commission (FCC) updated the Telephone Consumer Protection Act (TCPA) in December 2023 to close the “lead generator loophole,” many in the lead-gen ecosystem were left with more questions than answers.…