The recAP
Compliance
Exploring the FCC regulations around robocalls technologies
Overview After the Federal Communications Commission (FCC) updated the Telephone Consumer Protection Act (TCPA) in December 2023 to close the “lead generator loophole,” many in the lead-gen ecosystem were left with more questions than answers.…
Trust, but verify: The importance of auditing to gain compliance
As we navigate the rule changes that will impact the consent requirements surrounding the Telephone Consumer Protection Act (TCPA), support and guidance are paramount for businesses. To extend a helping hand in these uncertain times,…
How to prepare your CRM for one-to-one consent
In an illuminating discussion during ActiveProspect’s latest FCC webinar “Scenarios & solutions: Preparing your CRM for 1:1 consent” our Director of Privacy, Security, and Compliance, Benjamin Farrar, and our Director of Professional Services, Michael Peronto,…
What is a robocall? A complete guide for businesses
In today’s digital age, businesses rely heavily on communication technologies to reach their customers and clients. While legitimate calls and text messages play a crucial role in business operations, the rise of robocalls has become…
The latest FTC updates to the Telemarketing Sales Rule (TSR)
The Federal Trade Commission (FTC) recently unveiled a significant update to the Telemarketing Sales Rule (TSR) with the aim of modernizing regulations. Telemarketers are now mandated to maintain meticulous records of all outbound telemarketing activities…