The ultimate marketing compliance checklist for 2025: TCPA and beyond
Marketing compliance is more than just a legal obligation—it’s the foundation of responsible, ethical, and effective marketing. In an era where data privacy concerns are growing and regulatory landscapes are shifting rapidly, maintaining compliance is…
Prior Express Written Consent for TPMOs: CMS Medicare issues new rules
The Centers for Medicare & Medicaid Services (CMS) has recently taken steps to enhance consumer safeguards within the Medicare Advantage (MA), Medicare Part D, and Medicare Supplement plans market. Through a newly issued ruling, CMS…
FCC’s TCPA 1-to-1 Consent Rule no more?
It looks like the TCPA 1-to-1 consent countdown is over (for now)! Today, January 24th, 2025, the FCC issued an order postponing the 1-to-1 Consent Rule for up to 12 months. “For these reasons, we…
A guide to call center optimization: Strategies and best practices
Effective call center optimization is the cornerstone of success for businesses managing their own call centers, especially for lead aggregators and sellers handling call transfers to clients. In today’s competitive and highly regulated marketplace, the…
Mortgage TCPA compliance checklist: A guide to TCPA compliance for the mortgage industry
The Telephone Consumer Protection Act (TCPA) regulates business communications with consumers, including those by mortgage companies, via phone, text, and fax. With the Federal Communications Commission’s (FCC) new 1:1 consent requirements effective from January 27,…