FCC’s TCPA 1-to-1 Consent Rule no more?
It looks like the TCPA 1-to-1 consent countdown is over (for now)! Today, January 24th, 2025, the FCC issued an order postponing the 1-to-1 Consent Rule for up to 12 months. “For these reasons, we…
A guide to call center optimization: Strategies and best practices
Effective call center optimization is the cornerstone of success for businesses managing their own call centers, especially for lead aggregators and sellers handling call transfers to clients. In today’s competitive and highly regulated marketplace, the…
Mortgage TCPA compliance checklist: A guide to TCPA compliance for the mortgage industry
The Telephone Consumer Protection Act (TCPA) regulates business communications with consumers, including those by mortgage companies, via phone, text, and fax. With the Federal Communications Commission’s (FCC) new 1:1 consent requirements effective from January 27,…
Expert insights to master TCPA compliance in 2025 and beyond
The last episode of our webinar series, “The 2024 FCC compliance recap: Preparing for the year ahead,” was a hive of enlightening discussion, addressing the impending modifications to lead generation, primarily characterized by upcoming regulations…
Understanding TCPA language: Key components and how to be compliant
In today’s digital age, communication is king—but so is compliance. The Telephone Consumer Protection Act (TCPA) sets stringent rules and guidance for how businesses can contact consumers via telephone and text. Following recent Federal Communications…